Merck Phone Numbers and Emails

Toll-Free Number:

  • (800) 444-2080
    Products and services and adverse event reporting
Send Message

Customer Service:

  • +1 514 428 7920
    Canada Location

Headquarters:

  • (908) 740-4000

Investors:

  • (908) 740-1468

Legal:

  • (800) 672-6372
    Privacy Inquiries
  • (855) 344-4971
    Privacy Inquiries

Media:

  • (908) 740-5633
    For general media questions
  • (202) 508-4567
    Policy media relations

Merck Emails:

Customer Service
Merck Animal Health
Investors/ Franchising
Media
Is this your business?
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Contact Information

Merck Website:

Merck Help Center:

Corporate Office Address:

Merck
P.O. Box 2000 126 East Lincoln Avenue
Rahway, New Jersey 07065
United States

Other Info (opening hours):

Hours:

Monday – Friday: 8:30 am – 5:30 pm ET


Merck Animal Health headquarters:

2 Giralda Farms,

Madison,

New Jersey 07940

More contact details

Merck Rating Based on 2 Reviews

Rating details

1.5
more details
Discounts and Special Offers
Additional Fees
Insurance Plans Acceptance
Product or Service Quality

Rating stats

Rating trend

Summary of Merck Customer Service Calls

18 TOTAL
CALLS
13:31 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Merck?

Request for Information Question:

  • “Molnupiravir question”
  • “Want to plasce an order for a product and need information on the lead time and delivery date”
  • “Help with janumet”

Payments and Charges Question:

  • “Set up direct deposit”

Account Question:

  • “My account got locked”

Staff Question:

  • “Customer service”

Product/ Service Question:

  • “Pt reports damaged shipment”

Other Question:

  • “Check expiration date”
  • “PF closure.”
  • “Column coa”

About

Related Companies

MerckVaccines, Merck Animal Health, Merck Veterinary Manual

Summary

Merck & Co., Inc., is a research-intensive biotechnology company. It's also known as Merck Sharp & Dohme. Founded in 1891, Merck focuses on the development of medicines and vaccines to prevent a number of challenging diseases including cancer, infectious diseases, such as HIV and Ebola, and emerging animal diseases. Merck & Co owns a wide range of brands including but not limited to Januvia, Zetia, Remicade, Gardasil, and Keytruda. Starting in March 2020, Merck began responding to the global COVID-19 challenge. Currently, it has a pipeline of investigational medicines and vaccines designed to address the COVID-19 pandemic. In collaboration with Ridgeback Bio, they developed a novel, oral antiviral candidate MK-4482. With IAVI, a non-profit scientific organization, Merck generated an rVSV vector-based vaccine V590. The Pase 2/3 of the MK-4482 COVID-19 vaccine candidate was launched in October 2020. The first patient was dosed in the Phase 1 study of the V590 vaccine in November 2020. Merck also announced the planned acquisition of OncoImmune for further development of CD24Fc, a vaccine candidate to treat people challenged with severe COVID-19. Many biotechnology companies including Clover and GlaxoSmithKline are leveraging their scientific expertise to develop a COVID-19 vaccine candidate that elicits a protective and long-lasting immune response.

Merck reviews and complaints

Merck is ranked 289 out of 1820 in Insurance category

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